Salesforce

2 articles

Futuristic cityscape with AI entities interacting with holographic product displays, representing the impact of agentic commerce on brands by 2028.

What Is Agentic Commerce and How Will It Impact Brands by 2028?

By 2028, one-third of all enterprises are projected to integrate agentic AI, fundamentally reshaping how consumers discover, evaluate, and purchase products, according to Salesforce .

Stella Moreno·June 19, 2026

Diverse team collaborating on a holographic interface, symbolizing customer-back engineering driving AI innovation and product growth.

Technology

Customer-Back Engineering Sparks Unprecedented AI Innovation and Product Growth

Every week, Salesforce convenes with approximately 18,000 customers, not just to gather feedback, but to crowdsource the very roadmap for its enterprise AI products, according to CryptoRank .

Victor Hale·May 11, 2026