The size that fits you at the start of a training phase may feel very different several months later. A fitted tee can loosen through the torso after a cut, while adding size through the shoulders or legs can change how other pieces sit.
The HAUS Promise gives that situation a defined next step. Every order from Haus includes access to the size-replacement program, which lets an eligible customer exchange one item from the original order for the same garment in a new size after at least 90 days from delivery.
The 90-Day Mark Separates the Promise From an Early Fit Issue
The HAUS Promise begins after an order has been delivered for at least 90 days. That timing puts the program well beyond the first few weeks of trying on and wearing new athletic apparel.
The focus is a later size change. If months of training have changed the way one of your Haus pieces fits, the Promise gives you a specific process for requesting another size from the original order.
No separate enrollment or promotional code is required. The program is built into Haus orders, so eligibility starts with the original purchase and the amount of time that has passed since delivery.
You Choose One Item From the Original Order
The HAUS Promise covers one free replacement item per customer. During the claim process, you select one garment from the qualifying order and choose the new size you need.
That gives you room to focus on the piece where the size change is most noticeable. A fitted training shirt may be the obvious choice if your upper-body measurements have shifted, while shorts may deserve the replacement if changes through the waist or legs have altered the fit.
The one-item structure also makes the scope of the program straightforward. You know in advance that the Promise applies to one garment from your original Haus order rather than requiring you to interpret a broader or open-ended replacement offer.
