Loyalty Programs

6 articles

A customer reaching for a coffee, with a glowing loyalty card icon symbolizing the psychological drivers of brand loyalty program success.
Brand Spotlights

What psychological principles drive brand loyalty program success?

Customers accelerated their coffee purchases by 20% as they progressed closer to earning a free one in a loyalty program study, according to ScienceDirect .

Stella Moreno·September 6, 2026
Futuristic cityscape with holographic loyalty program interfaces, symbolizing the evolution of brand loyalty in 2026.
Brand Spotlights

What is the evolution of brand loyalty in 2026?

In 2026, 100% of consumers surveyed are expected to actively engage with loyalty programs they are members of, a significant jump from 91% just a year prior, according to Loyaltylion .

Stella Moreno·July 19, 2026
Customers engaging with a digital loyalty program, showcasing increased spending and brand connection in a modern retail setting.
Industry Picks

How Brand Loyalty Programs Boost Spending

A staggering 90% of loyalty programs report a positive return on investment, averaging 4.

Stella Moreno·May 15, 2026
A visual contrast between traditional billboard advertising and modern, interactive digital customer loyalty experiences.
Comparisons

Digital Loyalty's Experiential Rise Challenges Traditional Marketing's Grip

Starting May 1, 2026, Cathay Pacific's Asia Miles program will undergo a significant revision, sparking concerns among frequent flyers about the future value of their hard-earned points, according to

Stella Moreno·April 30, 2026
A beautifully curated subscription box filled with diverse, high-quality products, representing personalized customer experiences and enhanced brand loyalty.
Brand Spotlights

Personalized Subscription Boxes: How They Boost Brand Loyalty

The ecommerce subscription market is projected to grow 71% over the next five years, a substantial opportunity for brands to connect with consumers through personalized subscription boxes.

Stella Moreno·April 16, 2026
Illustration of diverse customers engaging with a digital loyalty program, featuring interconnected points, rewards, and data streams, symbolizing strong brand relationships and repeat business.
Industry Picks

How to Design Effective Consumer Loyalty Programs: A Complete Guide

Discover the step-by-step strategies for effective consumer loyalty programs, moving beyond simple discounts to build lasting relationships and drive repeat business in a changing market.

Nina Kapoor·April 8, 2026